Privacy Policy

Welcome to ProstaVive. Your privacy matters to us, and we are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect information in the following ways:

Personal Information

When you place an order, submit a form, or join our email list, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Payment Information

All payments are processed through secure third-party gateways.
We never store or access your credit or debit card details.

Device & Usage Information

To improve website performance and security, we may collect:

  • IP address

  • Browser type

  • Operating system

  • Pages viewed and time spent on the site

Cookies

We use cookies to:

  • Improve website navigation

  • Analyze traffic

  • Remember user preferences
    You may disable cookies through your browser settings.

2. How We Use Your Information

We use your data to provide and improve ProstaVive services, including:

  • Processing and shipping your orders

  • Sending purchase confirmations and delivery updates

  • Offering customer support

  • Providing promotional emails or product updates (only if you opt in)

  • Improving website performance, security, and user experience

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with:

Trusted Service Providers

These partners assist with:

  • Payment processing

  • Order fulfillment and shipping

  • Website analytics and security
    All partners follow strict confidentiality and data protection standards.

Legal Requirements

We may disclose information if required by law or to protect our legal rights.

4. Data Security

We use SSL encryption, secure servers, and industry-standard safeguards to protect your information.
While we take strong measures, no online transmission is completely risk-free.

5. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold

  • Request correction or deletion of your information

  • Opt out of marketing emails at any time

  • Restrict or object to certain data uses

To request changes, contact us at support@prostavive.com.

6. Cookies & Tracking Technologies

Cookies help us:

  • Analyze user behavior

  • Personalize content

  • Improve site functionality

You may disable cookies in your browser, but some features may not work correctly.

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
Please review each third-party policy separately.

8. Children’s Privacy

ProstaVive does not knowingly collect information from individuals under 18 years of age.
If you believe a minor has submitted personal data, contact us immediately for prompt removal.

9. Data Retention

We retain your information only as long as needed to:

  • Fulfill your order

  • Meet legal obligations

  • Maintain necessary business records

10. Updates to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your personal data, please reach out:

📧 Email: support@prostavive.com